For the effective management of the activities of this B2B company and in order to satisfy the demands of its clients, a well-functioning quality-management system is an important tool.

The management of VWS has clearly defined its policy regarding quality. The measures, procedures and resources of the quality-management system have been recorded in the accompanying Internal Manual.

The purpose of the manual is:

* to contribute to clarity in the organization by recording
authorizations, procedures and instructions
* to eliminate ambigueity in working-methods
* to provide a tool for training new employees
* to record the working-methods already in use within the organization

The main points of the ISO 9001:2008 standard are:

* improved customer relations
* increase of means (such as manpower)
* continuous improvement of the quality management system

To realize these goals, it is necessary that:

* all employees who perform tasks that influence the
quality-management system are familiar with and able to
perform their tasks in accordance with it
* all employees acquire the training, education and experience
necesarry to work within the system

Each year the management will evaluate the quality-management system in order to determine its suitability and effectiveness.


VWS Management